360bet requires a valid government-issued photo ID to complete KYC verification. Accepted documents include a National ID card (NID), passport, or driving licence. You may also be asked to submit a recent utility bill or bank statement as proof of address. All documents must be clear, legible, and not expired. Verification is typically completed within 24 hours of submission.

To reset your 360bet password, click the 'Forgot Password' link on the login page and enter the mobile number or email address registered to your account. A reset link or OTP will be sent to you within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message, check your spam folder or contact 360bet support via Live Chat.

No. 360bet strictly allows one account per player. Opening multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being permanently closed and any balances forfeited. If you believe a duplicate account was created by error, contact our support team at [email protected] to have the duplicate removed without penalty.

To permanently close your 360bet account, contact our support team via Live Chat or email at [email protected] and submit a written account closure request. Any remaining balance will be returned to your registered bKash, Nagad, or bank account within 3 to 5 business days after identity verification. If you are closing your account due to gambling concerns, please also review our Responsible Gaming page.

bKash deposits on 360bet are credited instantly in the vast majority of cases. Once you complete the payment through your bKash app or USSD menu, the funds appear in your 360bet account within seconds. In rare cases during peak hours or network congestion, it may take up to 10 minutes. If your deposit has not appeared after 15 minutes, contact 360bet support with your bKash transaction ID.

The minimum deposit amount on 360bet is ৳200 for bKash, Nagad, and Rocket transactions. For bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank, the minimum deposit is ৳500. There is no upper cap on deposit amounts, though very large deposits may trigger an additional verification step in accordance with our KYC policy.

360bet processes withdrawal requests within 24 hours of approval for bKash, Nagad, and Rocket. Bank transfer withdrawals typically take 2 to 4 business days depending on your bank. Withdrawals are only sent to the same payment method used for your most recent deposit, and the receiving account must match your verified identity. Requests submitted on weekends or public holidays are processed on the next working day.

The minimum withdrawal amount on 360bet is ৳500 for mobile wallet methods including bKash, Nagad, and Rocket. For bank transfer withdrawals, the minimum is ৳1,000. There are no withdrawal fees charged by 360bet, though your bank or mobile wallet provider may apply their own standard transaction charges. Always check your wallet app for any applicable provider fees before submitting a withdrawal.

360bet does not charge any platform fees on deposits or withdrawals. All transactions are processed free of charge on our end. However, your payment provider — bKash, Nagad, Rocket, Upay, or your bank — may apply their own standard transaction fees as part of their service. We recommend checking your provider's current fee schedule before initiating a large transaction to avoid surprises.

360bet supports bKash, Nagad, Rocket, and Upay for mobile wallet transactions, as well as bank transfers through Dutch-Bangla Bank , BRAC Bank, Islami Bank, Sonali Bank, and City Bank. All transactions are processed in Bangladeshi Taka (৳). We do not currently support international card payments or cryptocurrency. Our payment options are designed specifically for the convenience of players across Bangladesh.

Yes. 360bet offers an extensive cricket betting market covering the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC tournaments, and bilateral series featuring the Bangladesh Tigers. You can place pre-match bets as well as live in-play bets on match winner, top batsman, highest opening partnership, number of sixes, and many other markets. Cricket markets open at least 48 hours before each scheduled match.

360bet offers a full range of casino games including live dealer tables (roulette, baccarat, blackjack, andar bahar, teen patti), video slots from providers such as Pragmatic Play, NetEnt, and Microgaming, table games, virtual sports, and HRG live games. Jackpot Bingo is also available for players who enjoy number-draw style games. The full catalogue is accessible on both desktop and mobile without any download required.

Yes. 360bet is fully optimised for mobile browsers on Android and iOS devices. The entire platform — including casino games, cricket betting, deposits, withdrawals, and account management — is accessible via your smartphone or tablet browser without installing any separate app. The mobile experience is designed for low-bandwidth connections commonly found outside major cities like Dhaka and Chittagong.

The RTP on 360bet slots varies by game and provider. Most slots from Pragmatic Play, NetEnt, and Microgaming carry published RTPs between 94% and 97%, which are standard industry figures. You can find the RTP for any individual slot by opening the game's information panel, typically accessible via the 'i' or 'Help' button within the game itself. 360bet does not modify provider-set RTPs.

All games on 360bet use certified Random Number Generator (RNG) technology supplied by reputable third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. RNG certification means game outcomes are statistically random and cannot be manipulated by the platform or individual players. 360bet is committed to fair play and transparent gaming across all product categories.

360bet offers a welcome bonus to new players on their first qualifying deposit. Bonus amounts, match percentages, and eligibility criteria are published on the Promotions page and updated regularly. All welcome bonuses are subject to wagering requirements before any associated winnings can be withdrawn. Players are encouraged to read the full bonus terms before depositing to ensure they understand the conditions that apply.

A wagering requirement specifies how many times you must bet your bonus amount before the bonus funds convert to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in qualifying bets before withdrawing. On 360bet, wagering requirements are clearly stated in the terms of each promotion. Not all game types contribute equally — slots typically count 100%, while live casino games may count at a lower rate.

Yes. All 360bet bonuses carry an expiry period, which is stated in the specific promotion's terms and conditions. Typically, welcome bonuses and free spins must be used within 7 to 30 days of being credited to your account. If the wagering requirements are not met within the validity window, the bonus and any associated winnings are automatically removed. Always check the expiry date when a bonus is credited.

Yes. 360bet operates a loyalty programme that rewards regular players with points earned on qualifying real-money bets. Points can be redeemed for bonus credits, free spins, or cashback rewards. High-volume players may be invited to the VIP tier, which offers enhanced reload bonuses, faster withdrawal processing, dedicated account management, and access to exclusive promotions. Contact 360bet support to enquire about your current loyalty status.

360bet operates as an online betting platform serving the Bangladesh market and uses SSL encryption to protect all player data and financial transactions. The platform employs KYC identity verification, responsible gaming tools, and fair play certified games to maintain a secure environment. Players are responsible for understanding local regulations that apply to online gambling in their jurisdiction before registering.

360bet protects all player data using industry-standard 256-bit SSL encryption on every page and transaction. Personal information is stored on secure servers and is never sold or shared with third parties outside of what is required for payment processing and identity verification. You can review the full details of how your data is collected, used, and retained in the 360bet Privacy Policy.

The minimum age to register and play on 360bet is 18 years. This is a strict and non-negotiable requirement. All players must complete identity verification before real-money activity is permitted, and any account found to belong to a person under 18 will be immediately closed. 360bet takes its responsibility to prevent underage gambling seriously and applies age verification to every new account without exception.

To self-exclude from 360bet, contact our support team via Live Chat or email at [email protected] and request account suspension. Self-exclusion periods are available for 6 months, 1 year, 2 years, or 5 years. During the exclusion period your account is locked, deposits are blocked, and you will be removed from all marketing communications immediately. Self-exclusion requests are actioned within 24 hours and cannot be reversed before the period expires.

You can set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of your 360bet account dashboard. Once a limit is active, no additional deposits are accepted until the period resets. Reducing a limit takes immediate effect. Increasing a limit requires a 7-day cooling-off period before the new higher limit applies, giving you time to reconsider. These tools are available at any time without needing to contact support.