360bet Terms & Conditions

1 Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and 360bet ("the Company", "we", "us", "our"), governing your access to and use of the website located at https://360bet.biz and all associated services, products, games, features, and content offered by 360bet (collectively, "the Platform").

By creating an account, accessing the Platform, placing a bet, or participating in any game or promotion offered by 360bet, you confirm that you have read, understood, and unconditionally agreed to these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and close your account.

These Terms should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which are incorporated herein by reference. In the event of any inconsistency between these Terms and those policies, these Terms shall prevail unless the inconsistency relates specifically to data privacy, in which case the Privacy Policy shall prevail.

2 Eligibility

Access to 360bet and use of any of its services is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and continuously throughout the duration of your account:

• Age: You must be at least 18 years of age. 360bet is strictly an adult platform. Players who are under 18 years of age are absolutely prohibited from registering, accessing, or using the Platform in any capacity.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you. You must not be acting under a guardianship, legal disability, or court order that restricts your ability to enter contracts.
• Geographic access: You confirm that accessing and using online betting and gaming services is not prohibited under the laws of your country, state, province, or jurisdiction of residence. It is your sole responsibility to determine the legality of online gambling in your jurisdiction before registering.
• Not a compulsive gambler: You confirm that you are not aware of any gambling addiction, problem gambling disorder, or self-exclusion order applicable to you. If you have previously requested self-exclusion from 360bet or any affiliated platform, you are ineligible to register a new account.
• Personal account only: You are registering and using the account solely on your own behalf, not as an agent, proxy, or representative of any third party.

360bet reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by our support team will result in account suspension pending verification.

3 Account Registration

To access the full range of 360bet services, you are required to create a personal account. During the registration process, you agree to provide accurate, complete, and truthful information including but not limited to your full legal name, date of birth, residential address, email address, and mobile phone number linked to your bKash, Nagad, or Rocket account as applicable.

You are strictly limited to one account per person, per household, per device, and per payment method. Operating multiple accounts, whether under your own name, a pseudonym, or through a third party, is a material breach of these Terms and will result in the closure of all associated accounts and the forfeiture of all balances therein.

You are responsible for maintaining the accuracy of your account information at all times. If any of your details change — including your mobile number, email address, or payment account — you must update your 360bet profile immediately by contacting our support team.

Know Your Customer (KYC) Verification: 360bet operates a mandatory KYC process. Before your first withdrawal is processed, and at any other time we deem necessary, you will be required to submit identity verification documents. Acceptable documents include a valid National Identity Card (NID), passport, or birth certificate. Proof of address may also be requested. Accounts that fail to complete KYC verification within the specified timeframe will have withdrawals suspended until verification is successfully completed.

• You must not share your login credentials with any other person.
• You must not allow any other person to access or use your account.
• You must not use another person's account, even with their permission.
• Accounts are non-transferable and may not be sold, gifted, or otherwise assigned to another party.

4 Deposits

360bet accepts deposits in Bangladeshi Taka (৳) via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All deposit transactions are processed in real time or near-real time depending on the payment provider. 360bet does not accept deposits via international wire transfer, cryptocurrency, or any payment method not listed above.

The minimum deposit amount is ৳200. There is no standard maximum deposit limit for most payment methods, though individual transaction limits imposed by third-party payment providers (e.g., bKash transaction caps) will apply. Players seeking to deposit amounts in excess of individual transaction limits should contact the support team for guidance on split-transaction procedures.

• Deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• 360bet reserves the right to return a deposit and request an alternative payment method if we are unable to verify the source of funds.
• Deposits are credited to your 360bet wallet balance and are available for betting and gaming immediately upon confirmation.
• 360bet does not charge fees on deposits; however, your mobile financial service provider or bank may apply their own transaction charges, for which 360bet bears no responsibility.
• All deposited funds are held in a segregated account separate from 360bet's operational funds.

5 Withdrawals

Withdrawal requests may be submitted at any time from your 360bet account dashboard, subject to the conditions set out in this clause. All withdrawals are processed in Bangladeshi Taka (৳) to the same payment method used for your most recent deposit, or to a verified payment account registered in your name.

The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed. The maximum withdrawal amount per transaction is ৳500,000; requests for amounts in excess of this limit may be processed in multiple tranches at 360bet's discretion.

• Processing time: bKash and Nagad withdrawals are typically processed within 5–30 minutes of approval. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution.
• KYC prerequisite: Your account must have passed full KYC verification before any withdrawal will be approved. This is a one-time process.
• Bonus funds: Bonus-derived funds are subject to wagering requirements. Only funds that have cleared the applicable rollover conditions are eligible for withdrawal.
• Withdrawal to original source: Funds will be returned to the payment account from which the corresponding deposit was made. If that account is no longer active, you must contact support to arrange an alternative verified account.
• Withdrawal fees: 360bet does not charge fees on withdrawals. Any charges applied by your mobile financial service provider or bank are outside our control.
• Pending bets: Outstanding bet settlements will not delay withdrawal processing for the portion of your balance that is not staked. Funds actively committed to open bets cannot be withdrawn until the bet is settled.

360bet reserves the right to delay or suspend a withdrawal if additional verification is required, if suspicious activity is detected on the account, or if the withdrawal is subject to an ongoing dispute. Players will be notified by email or live chat if their withdrawal is placed on hold.

6 Betting Rules

All bets placed on the 360bet platform are subject to the specific rules applicable to the relevant sport, market, or game. General betting rules applicable to all markets are set out below. Sport-specific and game-specific rules are published in the relevant sections of the Platform.

• Bet acceptance: A bet is accepted only when you receive an on-screen confirmation message and a bet reference number is generated. Bets that are not confirmed are not valid.
• Minimum and maximum stakes: Minimum and maximum stake limits apply per market and per event. These limits are displayed at the point of bet placement and are subject to change without notice.
• Odds changes: Odds are subject to change up to the moment of bet acceptance. The odds displayed at the time your bet is confirmed are the final, binding odds for that wager.
• In-play betting: Live in-play markets on cricket — including BPL, IPL, T20 World Cup, and bilateral series involving the Bangladesh Tigers — are subject to brief suspension periods during key match events (wickets, over changes, reviews). Bets placed during a suspension period will be rejected.
• Void bets: 360bet reserves the right to void any bet that was placed using incorrect odds caused by a manifest error, system fault, or data feed failure. Voided bets are refunded to your wallet balance in full.
• Settlement: Bets are settled according to the official result from the relevant governing body (e.g., ICC for cricket). In the event of a dispute over a result, 360bet's decision, made in good faith based on available official sources, is final.
• Bet cancellation: Once a bet has been accepted and confirmed, it cannot be cancelled by the player. Cancellations may only be initiated by 360bet in the circumstances described above (manifest error, event cancellation, void conditions).

7 Bonuses & Promotions

360bet offers a range of promotional bonuses to eligible players, including welcome deposit bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL season, IPL, T20 World Cup, Eid, and Pohela Boishakh. All promotions are subject to the specific terms published on the relevant promotion page as well as the general bonus conditions set out in this clause.

• Eligibility: Bonuses are available to verified players who meet the eligibility criteria stated in the individual promotion. Welcome bonuses are available to new accounts only and may only be claimed once per person, per household, per IP address, and per device.
• Wagering requirements: Unless stated otherwise, bonus funds must be wagered a minimum of 20 times the bonus amount before any withdrawal is permitted. For example, a ৳1,000 bonus requires ৳20,000 in cumulative qualifying bets before the bonus-derived funds become withdrawable.
• Game contribution: Not all games contribute equally to wagering requirements. Slots typically contribute 100%. Live casino games (baccarat, roulette, blackjack) typically contribute 10%. Cricket and sports bets typically contribute 100% on selections with minimum odds of 1.50. Specific contribution rates are published on each promotion page.
• Expiry: Bonus funds and free spins expire if not used within the time period stated in the individual promotion terms. Expired bonus balances are forfeited automatically.
• Bonus abuse: Any strategy determined by 360bet to constitute bonus abuse — including but not limited to low-risk arbitrage betting, bet-hedging across multiple accounts, and syndicated play designed to exploit promotional offers — will result in bonus cancellation, winnings forfeiture, and potential account closure.
• 360bet reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already opted in to a promotion at the time of its modification retain their rights under the original terms up to the modification date.

8 Prohibited Conduct

The following activities are strictly prohibited on the 360bet platform. Engaging in any of the conduct listed below constitutes a material breach of these Terms and will result in immediate account suspension, permanent closure, balance forfeiture, and where appropriate, reporting to relevant law enforcement or regulatory authorities.

• Registering more than one account per person, household, device, or payment method.
• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Using the Platform if you are under 18 years of age.
• Using the Platform on behalf of or for the benefit of any third party.
• Engaging in collusion with other players to gain an unfair advantage in any game or betting market.
• Using automated software, bots, artificial intelligence tools, or any mechanical or electronic device to place bets or interact with the Platform.
• Exploiting software bugs, glitches, or errors in the Platform to gain an unfair advantage. Any winnings derived from such exploitation will be voided.
• Attempting to launder money or use the Platform as a vehicle for any financial crime.
• Charging back or reversing any deposit transaction after using the corresponding funds to place bets.
• Accessing the Platform via a VPN, proxy server, or other IP masking technology in order to circumvent geographic restrictions or account blocks.
• Posting, transmitting, or distributing offensive, abusive, defamatory, or illegal content via any communication feature of the Platform.
• Attempting to gain unauthorised access to another player's account or to any back-end system of 360bet.

9 Security & Privacy

360bet employs 256-bit SSL encryption across all connections between your browser and our servers. All personal data collected during registration, verification, and ongoing account activity is processed in accordance with our Privacy Policy. We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent.

You are solely responsible for the security of your account credentials. You must:

• Choose a strong, unique password for your 360bet account that is not used on any other website or service.
• Never share your username, password, or one-time PIN (OTP) with any other person, including individuals claiming to represent 360bet support.
• Log out of your account when using a shared or public device.
• Contact 360bet support immediately at [email protected] if you believe your account has been accessed without your authorisation.

360bet will never contact you via email, SMS, WhatsApp, or any other channel to ask for your password, OTP, or full payment card details. Any communication purporting to be from 360bet that requests such information should be treated as fraudulent and reported to our support team immediately.

For full details on how 360bet collects, stores, uses, and protects your personal data, please refer to our Privacy Policy.

10 Responsible Gaming

360bet is committed to promoting responsible gambling and to helping players who may be at risk of developing gambling-related problems. Gambling is intended to be a form of entertainment, not a means of generating income or resolving financial difficulties.

The following responsible gaming tools are available to all registered players directly from their account dashboard:

• Deposit limits: Set daily, weekly, or monthly caps on the amount you can deposit. Limits take effect immediately and cannot be increased for 24 hours after adjustment.
• Session time-outs: Set a maximum session duration after which you will be automatically logged out regardless of ongoing activity.
• Reality checks: Enable periodic on-screen notifications reminding you of how long you have been playing and your net session result.
• Self-exclusion: Voluntarily exclude yourself from the Platform for a defined period (minimum 6 months) or indefinitely. Self-exclusion is processed within 24 hours of request and cannot be reversed during the exclusion period.
• Account closure: Request permanent closure of your account at any time by contacting our 24/7 support team via live chat or WhatsApp.

If you believe your gambling behaviour is causing harm to yourself or others, please visit our Responsible Gaming page for detailed guidance and professional referral resources. You can also contact our support team at any time at [email protected].

11 Intellectual Property

All content on the 360bet Platform — including but not limited to text, graphics, logos, icons, images, audio clips, video streams, data compilations, software, and the overall look and feel of the website — is the exclusive property of 360bet or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:

• Copy, reproduce, or distribute any content from the Platform without prior written consent from 360bet.
• Modify, create derivative works from, or reverse-engineer any part of the Platform.
• Use 360bet's brand name, logo, or trademarks in any manner without prior written authorisation.
• Scrape, crawl, or systematically extract data from the Platform using automated tools.
• Frame or mirror any portion of the Platform on any other website or digital service.

Game content provided by third-party providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is subject to those providers' respective intellectual property rights and licence terms. 360bet is an authorised distributor of such content under the relevant licensing agreements.

12 Limitation of Liability

To the fullest extent permitted by applicable law, 360bet, its officers, directors, employees, agents, and technology partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings, profits, or anticipated savings resulting from technical faults, connectivity failures, or Platform downtime.
• Loss of data, account information, or game progress due to technical incidents.
• Financial losses arising from decisions made based on information published on the Platform.
• Delays in bet settlement or payment processing caused by third-party payment providers.
• Interruptions to live streaming or in-play betting services caused by upstream data feed failures.

360bet's total aggregate liability to any player in connection with any single claim or series of related claims arising out of or in connection with use of the Platform shall not exceed the total amount deposited by that player during the 30-day period immediately preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. 360bet makes no warranties, express or implied, regarding the Platform's uninterrupted availability, fitness for a particular purpose, or freedom from errors or malicious code. We will make commercially reasonable efforts to maintain Platform availability but cannot guarantee 100% uptime.

13 Termination & Account Closure

Either party may terminate the account relationship at any time. Players wishing to close their accounts should contact the 360bet support team via live chat or email. Voluntary account closures are processed within 48 hours, provided there are no pending bet settlements, open withdrawal requests, or ongoing investigations.

360bet reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within the specified timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or any other illegal conduct.
• Receipt of a chargeback or payment reversal instruction from a payment provider.
• Discovery that the account holder is under 18 years of age.
• A court order or instruction from a regulatory or law enforcement authority requiring account closure or fund freezing.
• Prolonged inactivity (accounts inactive for more than 12 consecutive months may be classified as dormant).

Upon termination of an account in good standing, any verified, withdrawable balance will be returned to the player's last verified payment method within 10 business days, minus any applicable charges. Balances associated with accounts closed for breach of Terms or fraud may be forfeited in whole or in part.

14 Amendments to These Terms

360bet reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email notification and/or a prominent notice on the Platform homepage at least 7 days before the amended Terms take effect , where reasonably practicable. Non-material changes (such as corrections of typographical errors, clarifications of existing provisions, or restructuring that does not alter the substance of any clause) may take effect immediately without prior notice.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended provision, you must stop using the Platform and close your account before the amended Terms take effect. It is your responsibility to review these Terms periodically to ensure you remain aware of the current version.

The date of the most recent revision is displayed at the top of this page under "Last Updated". Previous versions of these Terms are available upon request by contacting our support team.

15 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable international online gaming standards. 360bet operates as a platform serving players in Bangladesh and endeavours to comply with all applicable laws and regulations relevant to its operations.

In the event of any dispute between you and 360bet, we encourage you to first contact our customer support team to seek an informal resolution. Our support team is available 24 hours a day, 7 days a week via live chat, WhatsApp, and email at [email protected]. We aim to resolve all player complaints within 5 business days of receipt.

If an informal resolution cannot be reached within 30 days of the dispute being raised with our support team, either party may escalate the matter through formal dispute resolution channels. 360bet's decision on all matters relating to bet settlement, bonus eligibility, account verification, and platform functionality is final and binding, subject only to manifest error.

16 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you wish to exercise any right described herein, please contact the 360bet support team using the details below. All contacts are available in English and responses are provided within Bangladesh Standard Time (UTC+6) business hours where applicable, with live chat and WhatsApp support available around the clock.

• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: +880 1700 360360
• Live Chat: Available 24/7 directly from the Platform
• Support Hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (UTC+6)

For responsible gaming concerns specifically, please visit our dedicated Responsible Gaming page which contains additional resources, self-help tools, and professional referral information for players in Bangladesh.